Our service re-treatment policy is provided on our Comb-out and Serum Treatments. We have complete confidence in our treatment service and the products we provide.
All family / household members need to be screened and treated, if necessary, for the head lice service re-treatment policy to be valid.
We cannot promise there will be no re-infestation, so we have to keep our policy to a 30-day service re-treatment policy. Based on the lice life cycle we are able to determine if the treatment had failed.
Under the above conditions, our Comb-out Serum Treatment is valid for 30 days. In the unlikely event of a treatment failure, we will re-treat you at no cost.
Questions about our Re-Treatment Policy? Ask us!